A return address will be printed on your dispatch note. Please return your item unworn and in the original packaging to this address. Don't forget to include the compliment slip included with your original order when returning an item so that we know who to issue the refund to. We are a small family business, so if you would like to tell us why you are returning your order too that can be really helpful for us to improve our products in the future.
Please be aware that we do not cover return postage costs. You are responsible for your items until they reach us, so you should get a certificate of posting from the Post Office or send as special delivery if you prefer. We cannot accept liability for loss or damage during their return transit.
Refunds on a purchased item will only be paid once we receive and have accepted the condition of the product returned. Postage will only be refunded if we have made an error in shipping the wrong item or there is a fault.
Refunds via PayPal are usually instant from when we process your refund. Refunds made via card can take 5-10 days to show up on your account depending on your card provider.
If you have any questions please don't hesitate to get in touch via email at [email protected]
If you are returning an item from outside of the UK please note that it is a 'RETURN' on the customs form or it will incur an additional customs charge which will be deducted from your refund.